Time: 8 Contact Hours

As a certified nursing assistant (CNA), you will need to work with all kinds of residents, and one of the most challenging types you will need to work with are residents who have dementia. Imagine if your loved one, all of a sudden, cannot remember why she’s standing in a room, or why she believes she’s not home and tries to wander away. Or worse, she doesn’t recognize you and treats you like an intruder!


After taking this course, the expected outcome is that a CNA will apply methods of management of residents who have dementia.


As a CNA, you will need to be proficient in the following skills:

  • Identifying the difference between dementia and mere forgetfulness
  • Identifying differences between Alzheimer’s and dementia
  • Understanding how to approach and communicate with residents who have dementia
  • Conducting behavior management
  • Providing assistance with activities of daily living (ADLs)
  • Identifying and providing activities for residents
  • Managing stress of the resident with dementia
  • Identifying resident environment issues
  • Becoming familiar with ethical issues

Fair Use Disclaimer

This training module falls under the fair use protection in use of YouTube videos that may have copyright protections. The video presented has either been manipulated or supportive comments and explanations. Furthermore, the videos contained in this training module are complementary to illustrate the educational value of the information being delivered through the commentary and has inherently changed the value, audience and intention of the original videos. 

Caution – Do not use Google Chrome or Apple Safari

This course will not let you receive credit for each lesson you completed if you are using the Google Chrome or Apple Safari web browser to take this training. Please switch to a different web browser like Microsoft Edge for the time being, in order to receive credit for each lesson and topic you complete.

  • Microsoft Edge (or Internet Explorer)
  • Opera
  • Mozilla Firefox

If you are still having problems getting credit, contact us here.


Please select the ‘Dementia Care for CNAs’ lesson below to begin. As this course takes some time to complete, you may exit at any point and pick up right where you left off at any time.

Course Content